I can't get into the billing portal

Updated

The billing portal sends a sign-in link to your email (subject "Your customer portal login link").

  1. Use the exact email from your receipt. Check for typos.
  2. Look in spam, promotions and other inboxes, and wait a few minutes.

Still nothing, or the portal says it can't find your email? Contact support with your Account ID, or your receipt or the charge date and amount, and we'll help you with your subscription.

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